Tuesday, August 4, 2015

Batch processing my emails: Karma for poor communicators

I'm managing three email accounts for three different personas of mine. It means I check them on about a two day rotation. Purely a practical thing, and it's had an unexpected upside. When a person sends me an email that I can't act upon, their whole process just gets held up until the next time I check that email account.

So a person who tells me they need a report from me but hasn't given me the material we agreed they would - a two day delay. The student who wants me to clarify a minor admin issue but gives me no hint as to which course they're in? Two days.

I've spoken in the past about a stupid tax - where doing something dumb costs me money. This is more like Karma for poor communication skills.

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