Thursday, July 27, 2017

Expensive luxuries: ignoring or disrespecting your customers

It's no big deal. But if I turn out to an ice cream stand that has not customers looking at the person who owns it with my wallet in my hand there's a fair chance that I am looking to buy.

If the person running the stand is casually finishing a conversation with his friend hasn't made eye contact with me and doesn't look like he plans to well I will just walk away.

It seems that the most expensive luxury a business person can have his that luxury of ignoring the customers.

Show this guy was just foregoing a $1 sale. Interesting that it's often young people I see doing this but this guy was 75 years old.

He didn't need my poxy $1.

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